Opinion Survey on the "e-Government Rent and Premium Portal"

Title：

Mr

Ms

Miss

Name：

Telephone Number：

Are you a registered user of the e-Government Rent and Premium Portal (e-GRP)?

Yes

No

e-GRP/iAM Smart Registered Email Address：

Please rate the following according to this rating scale (from (4) to (1), with (4) representing "satisfactory" and (1) "unsatisfactory")

1. How was the e-GRP account sign-up process?

Satisfactory

4

3

2

1

Unsatisfactory

Suggestion (optional) :

2. How do you find the process of managing the Government rent/premium account(s), including adding and removal of account(s)?

Satisfactory

4

3

2

1

Unsatisfactory

Suggestion (optional) :

3. How was the process of submitting online application?

Satisfactory

4

3

2

1

Unsatisfactory

Suggestion (optional) :

4. What is your opinion about the time taken to approve an application?

Satisfactory

4

3

2

1

Unsatisfactory

Suggestion (optional) :

5. How do you find the function of application status enquiry?

Satisfactory

4

3

2

1

Unsatisfactory

Suggestion (optional) :

6. On the whole, how was your experience of using the e-GRP?

Satisfactory

4

3

2

1

Unsatisfactory

Suggestion (optional) :

Other Comments

Other comments :

The personal data collected in this survey form will solely be used by the Lands Department for following up the comments you provided therein. According to sections 18 and 22 of the Personal Data (Privacy) Ordinance, you have the rights to request access to and correction of your personal data. Such requests should be made to the Departmental Personal Data Controlling Officer [Attention: Departmental Secretary] of the Lands Department, 21/F, North Point Government Offices, 333 Java Road, North Point, Hong Kong (email address：dpco@landsd.gov.hk；telephone number：2231 3288；fax number：2116 0772).

Opinion Survey on the "e-Government Rent and Premium Portal"

Your feedback will help us improve our service and enhance the system

Other Comments

Personal Information Collection Statement